Bulk billing available

Open Mon - Fri 8:30pm - 5:00pm

Convenient Pomona location

On-Site Pathology (4Cyte Pathology)

Bulk billing available

Open Mon - Fri 8:30pm - 5:00pm

Convenient Pomona location

On-Site Pathology (4Cyte Pathology)

1. Introduction

Pomona Medical Clinic is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose and store your personal information.

2. What Information We Collect

We may collect the following types of personal information:

• Name, date of birth, address and contact details
• Medicare number and healthcare identifiers
• Health and medical information

• Appointment and consultation records
• Payment and billing information

• Name, date of birth, address and contact details
• Medicare number and healthcare identifiers
• Health and medical information

• Appointment and consultation records
• Payment and billing information

3. How We Collect Information

We collect personal information in a number of ways, including:

• When you make an appointment
• During consultations

• Through online booking systems (e.g. HealthEngine)
• When you contact us via phone, email or website

• When you make an appointment
• During consultations

• Through online booking systems (e.g. HealthEngine)
• When you contact us via phone, email or website

4. Why We Collect and Use Your Information

Your personal information is collected to:

• Provide medical care and treatment
• Manage appointments and patient records
• Process billing and Medicare claims

• Communicate with you regarding your care
• Comply with legal and regulatory obligations

• Provide medical care and treatment
• Manage appointments and patient records
• Process billing and Medicare claims

• Communicate with you regarding your care
• Comply with legal and regulatory obligations

5. Disclosure of Information

We may disclose your personal information to:

• Other healthcare providers involved in your care
• Pathology services (e.g. 4Cyte Pathology)

• Medicare or other government bodies
• Third-party service providers (e.g. booking platforms)

• Other healthcare providers involved in your care
• Pathology services (e.g. 4Cyte Pathology)

• Medicare or other government bodies
• Third-party service providers (e.g. booking platforms)

We will only share information where necessary and in accordance with privacy laws.

6. Storage and Security

Your personal information is stored securely and protected from misuse, loss, unauthorised access, modification or disclosure.

7. Access and Correction

You have the right to request access to your personal information and request corrections if required.

To do so, please contact us using the details below.
Phone: 07 5485 1321
Email: reception@pomonamedical.com.au

8. Complaints

If you have a concern about your privacy, you can contact us directly.

Phone: 07 5485 1321
Email: reception@pomonamedical.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Contact Us

Pomona Medical Clinic

Unit 5/3 Station Street 
Pomona QLD 4568

Phone: 07 5485 1321
Email: reception@pomonamedical.com.au

Unit 5/3 Station Street 
Pomona QLD 4568

Phone: 07 5485 1321
Email: reception@pomonamedical.com.au

10. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Privacy Policy

Bulk billing available

Open Mon - Fri 8:30pm - 5:00pm

Convenient Pomona location

On-Site Pathology (4Cyte Pathology)

Bulk billing available

Open Mon - Fri 8:30pm - 5:00pm

Convenient Pomona location

On-Site Pathology (4Cyte Pathology)

1. Introduction

2. What Information We Collect

3. How We Collect Information

4. Why We Collect and Use Your Information

5. Disclosure of Information

6. Storage and Security

7. Access and Correction

8. Complaints

9. Contact Us

10. Updates to This Policy

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